These general terms and conditions apply to all services provided by the practice, including psychological and sexological therapy, both in-person and online.
Appointments can be scheduled through the online booking system, by telephone, or by email. An appointment is definitive once confirmed by the therapist.
The following cancellation rules apply:
In case of illness, please notify the practice as soon as possible and provide medical documentation on the same day. Failure to do so will result in a no-show charge covering the full session cost.
Current fees can be found on our fees page. Payment is due after each session, unless otherwise agreed.
Accepted payment methods: cash, Bancontact, and instant bank transfer.
After each session, you will receive a certificate that you can submit to your health insurance fund (mutualiteit) for partial reimbursement.
As a recognized clinical psychologist and sexologist, the therapist is bound by professional confidentiality. Exceptions apply only in cases of acute danger, legal reporting obligations, or explicit written consent from the client.
As a client, you are responsible for:
Both parties may terminate the therapy at any time. Scheduled appointments follow the cancellation policy upon termination. A closing conversation is recommended.
If you are dissatisfied, please discuss your concerns directly with the therapist. Together we will look for an appropriate solution.
The practice provides therapy in accordance with professional standards and guidelines. Liability is limited to the amounts covered by professional liability insurance.
We reserve the right to amend these general terms and conditions. Changes will be communicated in a timely manner and published on this website.
Belgian law applies to these terms. Any disputes shall be submitted to the competent courts.